HomeNewsKmart, Bunnings probed over facial recognition technology

Kmart, Bunnings probed over facial recognition technology

Two Aussie retail giants are being investigated by the privacy regulator for the way they handle customers’ personal information.

Australia’s privacy watchdog is investigating Bunnings’ and Kmart’s use of facial recognition technology.

The Office of the Australian Information Commissioner (OAIC) confirmed on Tuesday it had opened a probe into the technology, focusing on how the retail giants handle customers’ personal information.

The investigations follow a report from consumer advocacy group Choice about the retailers’ use of the facial recognition technology.

Choice analysed the privacy policies of 25 major retailers and found The Good Guys, Kmart and Bunnings were recording their customers’ biometric data.

Facial recognition uses video cameras to analyse images and capture each person’s unique facial features, known as a faceprint.

But Choice research found 76 per cent…


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